Business and Quality Assurance Analyst

Jetstar is alive with a sense of adventure. We’re a team focused on safety, passionate about enjoyment and driven to deliver not just low fares, but a great experience for our customers. If you love the road less travelled, you’ll thrive here because every step you take has the potential to advance Jetstar as the clear customer choice in value...

**Job scope**: - Responsible to engage with business and technology partners for analysis, planning, requirements gathering by working with internal and external customers. - Work closely with business and stakeholders to identify and analyze business requirements, ensure all business scenarios permutation are covered. - Develop and document clear and...

**Role Overview: We are seeking an enthusiastic and detail-oriented intern to join our team as a Business Analyst/Quality Assurance (BA/QA) Intern. This position will involve conducting market research, business intelligence analysis, competitor analysis, and studying client requirements. The intern will play a crucial role in ensuring the quality and...

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Institutional Client Group (ICG) In-Business Quality Assurance is an integral part of the ICM organization. The...

Institutional Credit Management’s (“ICM”) objective is to provide an integrated “end-to-end” credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. Institutional Client Group (ICG) In-Business Quality Assurance is an integral part of the ICM organization. The...

**Description**: Responsibilities of a** Quality Assurance Analyst (AU/PH) **but are not limited to: - Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement. - Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards - Collaborate with the...

Responsibilities of a** Quality Assurance Analyst (AU/PH) **but are not limited to: - Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement. - Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards - Collaborate with the CS team leaders...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and...

1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and tickets...

**Compliance Assurance Conduct Business Analyst** - Global Investment Bank - APAC Opportunity - Technical Compliance Our client is a global investment bank with a strong presence in Asian markets. They are currently looking for a Compliance Assurance Conduct Business Analyst to join the Compliance Assurance Conduct team. The Compliance Assurance Conduct...