Service Engineer

1 week ago

Singapore ROSS DIGITAL PTE. LTD. Full time

The Role:
The position is based in Singapore with the goal of supporting the local team to assemble, maintain local units, and work with the R&D team to explore, develop, and test new initiatives. Your responsibility includes:

- Assemble units in Lab or on location including putting together the frame, various equipment, laying piping (water, cabling, metal works etc)
- Perform functions associated with all manufacturing operations, including working with engineers in set-up and calibration tasks, as well as performing rework and quality testing related to the production of parts, components, sub-assemblies and final assemblies
- Works with engineers in conducting experiments and proposing solutions based on experience from the field
- Assembly and testing various equipment and products
- Works with cross-functional teams to meet customers’ expectations with speed, efficiency and consistent quality
- On-site and off-site troubleshooting/diagnostics of system/equipment failures
- Service and maintenance of the automation unit at customers' sites
- Assist engineer to handle operation and maintenance of various mechanical and electrical systems & services
- Able to carry out handyman works e.g. simple plumbing, painting, carpentry work, wood, metal cutting etc when necessary
- Collect and provide feedback from field and customers’ sites

As this is a Service role, expect to assume shift work or be on standby on scheduled weekends to attend to urgent customer requests when needed.

The core requirements we are looking for are as follows:

- Diploma in Mechanical Engineering preferred
- Minimum 1 year of relevant working experience in maintenance of M&E systems and building facilities and implementing improvement works
- Customer focused
- Follow, comply and ensure good housekeeping and safety in the factory
- Physically fit, hardworking with good integrity and a good team player
- Strong interpersonal and communication skills
- Be open-minded and persistent in quality improvement and optimisation
- Able to work with high independence, able to work under pressure and tight schedule
- Chinese language is essential (to work closely with the team in China)

Advantageous Skills:

- Experienced with Robotic Automation
- Experience in automation and controls
- Experience with basic water systems, pneumatic systems, electrical systems

To Apply:

- Only Singaporean Citizens and PRs need apply
- Must be able to communicate in Mandarin (written and spoken)

About ROSS Digital

ROSS Digital is an F&B robotics and automation company that was founded by a team of senior-level executives from Fortune 500 companies. Our team includes senior executives from Costa Coffee, Dominos, TCC, PS Cafe, Comau robotics, Danaher, Isobar, Frog Design, amongst other reputable firms. ROSS Digital is building its Singapore office and is funded by two of Singapore’s top MNCs and a leading SEA conglomerate. ROSS Digital has built and commercialized its robotic café/bar. The robotic cafe/bar is now in 6 locations across China and is growing rapidly. ROSS continues to develop new products within the F&B automation space.

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