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Junior Client Support Executive

2 weeks ago

City Hall, Singapore NYJ Organisation Full time

**What’s in it for You?**
- **Personalized Career Guidance** - Define and achieve your career aspirations with expert support.
- **Direct Mentorship** - Learn from seasoned professionals invested in your success.
- **Attractive Compensation** - Enjoy competitive remuneration and comprehensive benefits.
- **Dynamic Work Environment** - Thrive in a collaborative, fast-paced, and inclusive workplace.

**Key Responsibilities**
- Serve as the primary point of contact for client inquiries and requests.
- Provide timely and effective solutions to enhance client satisfaction.
- Maintain accurate records of client interactions and feedback.
- Collaborate with internal teams to address and resolve client issues.
- Support the implementation of strategies to improve the client experience.

**What We’re Looking For**
- **Excellent Communication Skills**: Verbal and written proficiency to connect effectively with clients.
- **Problem-Solving Abilities**: A knack for thinking on your feet and finding solutions.
- **Attention to Detail**: Precision in managing client data and interactions.
- **Education**: Minimum local diploma or bachelor’s degree in any relevant field.
- **Tech-Savvy**: Comfortable with CRM tools and basic office software.
- **Drive to Learn**: A team player eager to grow and develop in client services.

**Job Types**: Full-time, Permanent

Pay: $2,887.02 - $4,513.26 per month

Supplemental Pay:

- 13th month salary
- Performance bonus
- Yearly bonus

**Education**:

- Local Polytechnic Diploma (preferred)

Work Location: In person