
Infra Dc Ops
6 days ago
**DC (Data Centers) Infra Ops**
**Technical Requirements -**
- Knowledge in working within Datacenter and ensuring servers/networks/appliance are functioning efficiently.
- Hands on experience with Windows Server and Operating System to handle day-to-day 1st level troubleshooting support and escalating to 2nd level Support.
- Hands-on experience in Unix basic commands to execute technical requests.
- Experience in handling tape in/out for IBM TS4300 Tape library.
- Hands on experience of BMC Helix for incident, Problem, Service and Change management.
- Knowledge of SolarWinds, Splunk, Account Keeper and Control m Job alert monitoring.
- Knowledge of BMC products such as Control-M version 9
- Able to perform shift duty to support 24x7 Operations and stand-by for emergency duty.
**Other Requirements -**
- Certifications and hands-on exposure with skillsets in relevant areas
- Must have effective communication skills (Verbal and Written) and the ability to articulate task management, priorities, and issues, escort vendors, conference calls, and help with defining the scope of service tasks.
- Knowledge of DCIM (Data Center Infrastructure Management) structure is a plus.
**Preferred Qualifications -**
- Degree/Diploma in Engineering, Computer Science, Computer Applications, or IT (Information Technology) related field.
- At least five (2+) years of information technology work experience with data center activities.
**One or more of the following certifications-**
- Microsoft Technology Associate Certified
- ITIL v4 Certified.
- BizSafe Level 2 WSQ Certified
The above primary duties, responsibilities, and position requirements are not all inclusive.
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