Exchange Operations Senior Analyst

5 days ago

Singapore LMAX PTE. LTD. Full time

**About the Role**:
This position will seeyou working as a senior member of the Exchange Operations team in Singapore, dealing with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

**Main Duties & Responsibilities**:

- Managing Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange. Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients
- Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API onboarding and integration, network, account, and trade flow setups
- Responsible for managing the technical onboarding of new and existing Exchange members and client, ensuring optimal setups for Exchange members using the features available on the platform
- Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration
- Maintain and monitor the markets and the operation of the exchange
- Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day
- Internal and External setup of New Exchanges/Trading Venues
- Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines
- Maintain Operational and Technical documentation including API documentation, process documents and instrument and market information documents
- Work closely with the Sales and Liquidity teams to understand and support client requirements
- Build relationships with Exchange Members’ technical support and onboarding teams
- Liaising closely with various internal teams including Sales, IT/Development, Compliance, Liquidity and Finance
- Train other team members and maintain training plans
- Shift work to cover and overlap London and New York time zones, including weekend on-call shifts

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