Boutique Concierge

4 days ago

Singapore SECURITY & RISK SOLUTIONS PTE. LTD. Full time

**One of the biggest luxury retail fashion conglomerates, our client owns numerous luxury retail brands and operates shopes around the globe.**

This position is responsible for upholding, maintaining the brand's reputation and offering a dependable top-notch client experience throughout the entire client journey.

**Responsibilities**:

- Greet and receive customers in an approachable, professional, and prompt manner
- Handle the Queue Management System (QMS), manage the flow of walk-in customers and customers with appointment bookings
- Attend to all enquiries posed by customers with quality service and being prompt in responding to their concerns
- Undertake ad-hoc boutique assignments/events as and when required

**Job Requirements**
- Minimum GCE ’O’ level or equivalent
- Minimum 1 year of customer service in retail/hospitality environment is preferred
- 24 Working Days a month, able to commit to retail working hours
- Neat and presentable
- Customer service oriented with a friendly demeanour
- Good communication and active listening skills
- Possess a passion / interest in luxury retail or fashion
- Pro-active and take initiatives
- Personal Attire Required - Black tie, Black Coat/Blazer, Black long sleeve smart collared shirt, Black smart pants and Shoes

**Benefits**
- Training & Development Programmes
- Career Progression
- Healthcare Benefits
- Annual Leaves
- Birthday Leave
- Long Term Service Rewards

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