Air Traffic Control Officer

1 week ago


Singapore WPH DIGITAL PTE. LTD. Full time

**Key Responsibilities**:
**Operational & Technical Analysis**
- Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
- Identify inefficiencies and recommend improvements in air traffic management processes.
- Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

**Business Analysis & Consulting**
- Translate operational needs into technical requirements for IT development teams.
- Conduct gap analyses and feasibility studies for new aviation technologies.
- Prepare business cases, user stories, and functional specifications for digital projects.

**Project Management & Stakeholder Engagement**
- Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
- Facilitate workshops and training sessions for end-users and stakeholders.
- Monitor KPIs and performance metrics to assess the impact of implemented solutions.

**Compliance & Safety**
- Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
- Participate in risk assessments and incident reviews related to air traffic systems.

**Qualifications**:

- Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
- Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
- Strong analytical and problem-solving skills.
- Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
- Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
- Excellent communication and stakeholder management skills.

**Preferred Skills**:

- Knowledge of ICAO and CAAS regulations.
- Experience in digital transformation or IT consulting projects.
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).



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