Product Specialist

2 days ago

Singapore BE Semiconductor Industries Full time

**Besi **is the **market leader **in the **semiconductor industry **and has successfully asserted itself
over the past decades through **expertise**, **innovation**, and **flexibility**.***

**Besi SG** is the center of Excellence for Besi in Asia; sustaining Besi mainstream products (Die Attach,

Submicron, Packaging and Plating) in Asia. Its Product Management team provides commercial and technical

supports to Mainstream customers worldwide.

We are looking for an experienced, knowledgeable and skilled

**Product Specialist (Advanced Flip Chip)**

**What you will do**:
**Technical Product Management**
- Good knowledge in FC/AFC process. (FCCSP, FCBGA, Bridge Die Attach)
- Provide support for AFC model introduction (launching, demo, Semi shows)
- Scout and report new product ideas and innovation with the goal to enhance the product and service

portfolio.
- Conduct feasibility studies and sample build for new business opportunity
- Engage in R&D projects to define target requirements and buy off the end-result
- Build up strong technical know-how on products / problem solving via structured knowledge transfer

between the Product Line, the R&D team, and the different regional support centers

**Pre & After Sales Support**
- Conduct evaluations, benchmarks, and demos
- Support Sales and CPMs during Pre-Sales activities
- Establish good customer relationship on technical level with all key accounts
- Provide Technical Info and Updates to CPMs and Sales

**Technical Support, 2nd Level support.**
- Coordinate and provide technical solutions / problems solving on customer issues in collaboration with

Field Service Engineer in Asia (2nd level support)
- Investigate issues at customer site and support Engineering team (Software & Hardware) for fast and

short time to solution.

**Know How Transfer**
- Troubleshoot and maintain demo equipment if necessary
- Conduct training on existing and future FC platforms to FSE’s and customers.
- Supports Documentation and Manual writing activities

**What we look for**:
**Education**:

- Diploma or Degree in Mechanical
- Electrical or Mechatronic Engineering.

Bonus to have experience in automation programming and motion control.

Work experience:

- Minimum 5 years of experience in a complex technical environment or 3 years in Product Support

environment with customer engagement
- Experience within semiconductor backend industry

Bonus to have experience in handling Datacon 8800

Expertise and methodology:

- Good PC, MS-Office knowledge**
- Very good command of English (spoken & written)**
We offer attractive salary and competitive benefits. We are excited to meet you Send in your resume if you meet

the requirements and wish to have a chat. We look forward to hearing from you.

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