
Iam Support Analyst
2 days ago
We are seeking a dedicated and detail-oriented Desktop Support professional to join our IT team. This role involves managing and resolving tickets, incident response, and troubleshooting related to Identity and Access Management (IAM) software.
As an L1/L2 support, you will be the first point of contact for users experiencing technical issues and will be responsible for meeting KPIs related to ticket resolution.
Key Responsibilities:
- **Ticket Management**:Handle incoming support tickets, ensuring timely and accurate logging, tracking, and resolution of all reported issues.
- **Incident Response**:Respond to incidents related to IAM software and other desktop support issues, ensuring quick and efficient resolution.
- **Troubleshooting**:Diagnose and troubleshoot hardware, software, and network issues, providing solutions or escalating to higher-level support when necessary.
- **IAM Software Support**: Provide support and maintenance for IAM software, assisting users with access issues and managing user accounts.
- **KPI Achievement**:Meet established KPIs for ticket resolution times, customer satisfaction, and other performance metrics.
- **User Support**:Provide excellent customer service, assisting users with technical issues and ensuring a positive support experience.
- **Documentation**:Maintain detailed records of support activities, solutions, and best practices for future reference.
**Requirements**:
- **Experience **in IT support role.
- **Technical Skills**:Proficiency in troubleshooting hardware and software issues. Experience with IAM Identity and Access Management software is advantageous.
- **Customer Service**:Strong customer service skills, with the ability to communicate technical information to non-technical users.
- **Problem-Solving**:Strong analytical and problem-solving abilities, with a keen attention to detail.
- Communication: Excellent verbal and written communication skills.
- **Team Player**:Ability to work effectively both independently and as part of a team
-
Iam Business Analyst
6 days ago
Singapore HEXADIUS CONSULTING PTE. LTD. Full timeHexadius is looking for Business Analysts with minimum 5 (five) years of relevant work experience. Relevant experience may come from working with a consultancy or end user organization. The Identity & Access Management (‘IAM’) Business Analyst will be responsible for gathering business requirements, analysing them and designing a functional design of...
-
Iam Analyst/ Consultant
6 days ago
Singapore HEXADIUS CONSULTING PTE. LTD. Full timeIdentity and Access Governance (‘IAG’) - Identity Governance and Administration (‘IGA’) - Single Sign-On (‘SSO’) - Multi-Factor Authentication (‘MFA’) - Password less Authentication - Privileged Access Management (‘PAM’) Typical responsibilities will be as follows: - Project executions - Assisting Business Analyst with business...
-
Iam Analyst
3 days ago
Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full timeKey Responsibilities: - Design, implement, and manage Identity and Access Management (IAM) systems. - Ensure secure authentication and authorization protocols using OIDC, OAuth2, SAML, Kerberos, and LDAP. - Collaborate with teams to manage API integrations, leveraging tools such as Postman and curl. - Troubleshoot issues related to computer networking, IP...
-
Iam Analyst
2 weeks ago
Singapore ITCAN Pte Ltd Full timeEnhance and integrate existing access request and provisioning technologies to a variety of IAM solutions. - Knowledge on IAM and strong background in OIDC, OAuth2, SAML, Kerberos and LDAP. - Knowledge on OpenShift, Kubernetes, and API (good experience in using Postman and curl command). - Basic knowledge on computer networking, IP address, NAP is an...
-
Singapore Marex Full timeMarex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and...
-
Singapore Marex Full timeSingapore, SG Full-Time Techology Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus...
-
Iam Manager
2 weeks ago
Singapore Power IT Services private limited Full time**Total IT Experience: 10+Years** **Relevant Work Experience: 5 Years** **Primary Skill**: - Experience as IAM Lead - Information Security Services Domain Knowledge - Hands on experience in OKTA or any Identity Provider. Hands on experience in - administration with OKTA or any Identity Provider. - In-depth understanding of SAML, OIDC & OAuth...
-
IAM Specialist
6 hours ago
Singapore beBeeIdentity Full time $90,000 - $120,000Identity and Access Management ProfessionalThe role of Identity and Access Management (IAM) professional involves overseeing the development and enhancement of IAM infrastructure, including Public Key Infrastructure (PKI), Identity Management Systems, and Single Sign-On (SSO) solutions.This position requires a strong understanding of IAM technologies,...
-
Iam Senior Consultant/ Architect
6 days ago
Singapore HEXADIUS CONSULTING PTE. LTD. Full timeIdentity and Access Governance (‘IAG’) - Identity Governance and Administration (‘IGA’) - Single Sign-On (‘SSO’) - Multi-Factor Authentication (‘MFA’) - Password less Authentication - Privileged Access Management (‘PAM’) Typical responsibilities will be as follows: - Project executions - Providing guidance and training to junior team...
-
IAM Engineer
2 weeks ago
Singapore HKM HR MANAGEMENT PTE. LTD. Full timeRequirements: Design, implement, and optimize IAM processes (e.g., joiner, mover, leaver workflows). Support development of a system-independent role concept for better authorization management. Assist in gathering and evaluating new IAM requirements. Define needs and coordinate external support. Provide 24/7 Level 2 & 3 support for IAM systems. Collaborate...