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Host

3 weeks ago

Singapore The Lo & Behold Group Full time

**Company Introduction**:
The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. While each has a personality of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to creating awesome experiences for all who walk through our doors - employees, partners and customers alike.

Our multi-award-winning properties currently include Loof, OverEasy Fullerton, Tanjong Beach Club, Extra Virgin Pizza, Claudine, Odette, The Warehouse Hotel, Po, Le Bon Funk, and Esora. We have an exciting pipeline of projects for the year ahead.

We are an established company with an impressive track record, yet we remain young at heart and maintain a strong entrepreneurial spirit that constantly challenges the status quo as we continue to expand.
**Overview**:
About Us**

The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thought-provoking concepts, each with a unique story and a distinct perspective on the cultural-culinary landscape. While each has a personality of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to creating awesome experiences for all who walk through our doors - employees, partners and customers alike.

Claudine is a neighbourhood French restaurant, presenting an intimate side of French cuisine, inspired by honest home-cooking and convivial meals. A concept by Julien Royer and The Lo & Behold Group.

We are looking for a service oriented individual to fill the role of a Host/Hostess for our establishments. Being efficient on reservations, the role requires the individual to maintain the highest customer service standards during service, while building a strong repertoire of guests for the Company.
**Scope**
- Ensuring there are no overlapped reservations, and that all tables are confirmed with credit card details
- Assisting the management with the arrangement of seating plans on every service
- Researching on all guests’ profiles before dining
- Responding to any guest enquiries and requests
- Warmly welcoming every guest that enters the restaurant
- Addressing guests by name, recognize any special occasions mentioned and pass on the information to the team to personalise guests’ experience
- Assigning guests to designated seats as per seating plan
- Thanking every guest for dining at the restaurant before they leave
- Assisting in building and maintaining a strong guest profile database, keeping the information updated regularly
- Engaging with guests in the profile database whenever there are changes in the menu, special promotions, events and birthdays
- Carrying out any other duties as assigned by the Manager

**Requirements**:

- At least 5 years of experience in publication, an agency or a background in content strategy.
- Comfortable writing both short and long form content
- Write compelling and engaging content for marketing and social media channels
- Be passionate about F&B, people, stories and a little bit of magic
- Possess a nimble mind that has their pen or keys on the pulse
- Experience in UI writing and SEO is a plus
- Please submit samples of your writing along with your CV