Technical Support Engineer

4 days ago


Geylang, Singapore Bamboo System Technology Full time

**Job Descriptions**:

- Research and identify solutions to software issues
- Ask customers targeted questions to quickly understand the root of the problem
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to collect requirement and conduct demo
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
- Maintain jovial relationships with clients

**Requirements**:

- Proven work experience as a Technical Support Engineer, IT Help Desk Technician or similar role
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Diploma in Information Technology, Computer Science or relevant field
- Working experience in Online Learning System is a plus

We offer the full time and part time work opportunity for the below positions.



  • Geylang, Singapore PACLIN OFFICE PRODUCTS PTE LTD Full time

    **Technical Support Engineer** Headquartered in Singapore, PACLIN has come a long way from it’s humble roots in 1990 to evolve into the leading card manufacturer and ID system solutions, predominately dealing with security-related products and services for almost 3 decades. **Job description** This role offers: - Leadership exposure and promotion...


  • Geylang, Singapore STYL Solutions Pte Ltd Full time

    **About STYL Solutions** Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific. Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living. We are seeking a proactive and...


  • Geylang, Singapore Wise Full time

    **Company Description** Wise was launched in** 2011** with the vision of making international money transfers cheap, fair, and simple. Today, our multi-currency account helps more than 16 million people and businesses manage their money across the world. Over the past decade, Wise has built a global payments infrastructure that has revolutionised how money...


  • Geylang, Singapore Mango Tree Resources Full time

    Job responsibilities: - Deliver high level after sales technical support to all customers. - Work closely with other internal departments to achieve customer satisfaction through projection execution. - Provide strategic oversight to ensure effective technical troubleshooting and on-site support for customer installations - Identify workflow improvement...

  • Technical Engineer

    2 weeks ago


    Geylang, Singapore ASSA ABLOY Full time

    Technical Engineer - Asia Be part of an innovative forward-thinking company Who We Are? Originally, the manufacturer of one of the world's first electronic key management systems in 1994 - Traka, an Assa Abloy company, is the global leader in intelligent management solutions for keys and equipment. Our solutions help all types of organizations better...


  • Geylang, Singapore TalentTag Asia Full time

    JOBS DESCRIPTIONS - Develop, identify and create new sales opportunities with both new and existing customer - Good understanding of the company’s products like Switchboards, Transformers, Distribution Boards, explosion-proof products, battery boxes - Provide pre-sales and after-sales technical support to customers such as develop drawings together with...

  • Support Engineer

    2 weeks ago


    Geylang, Singapore MARKETING M & E 2000 PTE LTD Full time

    **Responsibilities**: - Engaged in sizing, calculation, design layout, quantities and estimation based on drawings. - Provide technical support to Sales team. - Preparation of quotation and technical proposal. - Prepare drawings and other technical submittals. - Attend meetings with consultants, engineers and clients. - On-site troubleshooting/servicing...


  • Geylang, Singapore SWIFT ENERGY PTE LTD Full time

    **Job Descriptions**: - Develop, identify and create new sales opportunities with both new and existing customer - Good understanding of the company’s products like Switchboards, Transformers, Distribution Boards, explosion-proof products, battery boxes - Provide pre-sales and after-sales technical support to customers such as develop drawings together...


  • Geylang, Singapore Hermetic-Pumps Singapore Pte. Ltd Full time

    **Company Overview** Join HERMETIC-Pumps Singapore, a dynamic subsidiary of HERMETIC-Pumpen GmbH, Germany, founded in 2014. We specialize in sales and marketing, offering a comprehensive range of HERMETIC products, spare parts, and in-house repair services. Our rich heritage traces back to 1866 when LEDERLE was established, and in 1954, we pioneered the...


  • Geylang, Singapore CMG Technologies Pte Ltd Full time

    Provide system setup, implementation, training and support services at the customer site - Diagnose and troubleshoot issues related to system configuration and functionality - Conduct tasks adhere to corporate quality standards and follow our established project management standards - Prepare pre - and post-implementation documentation as applicable -...