Account Manager

3 days ago

River Valley, Singapore Aleph Labs Full time

Account Manager

At Aleph, we design human experiences by asking the right questions. Here, you’d fi nd a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-fi rst digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are seeking a motivated and detail-oriented Account Manager to support the day-to-day management of client accounts. In this role, you will work closely with senior account managers and cross-functional teams to deliver exceptional service, ensure client satisfaction, and help grow key accounts. This is an excellent opportunity for someone looking to build a career in client relationship management, sales, or marketing. Key Responsibilities
- Assist in managing and growing a portfolio of client accounts.
- Support account director/team in preparing client presentations, reports, and proposals.
- Monitor project timelines, deliverables, and budgets to ensure successful execution.
- Coordinate with internal teams (sales, techologuy, design etc.) to meet client needs.
- Be responsible along with the Account Director for PnL.
- Track and analyze account performance metrics to identify opportunities for upselling or improvement.
- Participate in regular client meetings and calls to support relationship building and project planning.

Prerequisites
- Bachelor’s degree in Business, Marketing, Communications, or a related fi eld.
- 1-2 years of experience in account management, sales support, customer success, or a similar client-facing role (internships included).
- Excellent communication and interpersonal skills.
- Highly organized with strong attention to detail and the ability to manage multiple tasks.
- Profi cient in Microsoft Offi ce Suite (Excel, PowerPoint) and familiarity with CRM systems (e.g., Salesforce, HubSpot) is a plus.
- A proactive attitude and a willingness to learn in a fast-paced environment.
- Prior experience in account management preferably with an SI partner
- Strong analytical skills and problem-solving abilities.
- Ability to adapt quickly to changing client needs and priorities.

**Job Type**: Permanent

Pay: $2,554.48 - $6,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Experience**:

- Account management: 1 year (required)

Work Location: In person

Application Deadline: 31/05/2025

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