
Service Quality Manager
2 weeks ago
Manage/Oversee the Quality Service Management within the organisation
- Review internal process and initiate inter-agency service improvements to enhance the service delivery
- Perform feedback case management and call centre management. Effectively managing public feedback.
- Manage/Oversee the Quality Service Management within the organisation
- Review internal process and initiate inter-agency service improvements to enhance the service delivery
- Work with both internal and external stakeholders on systems development and enhancement
- Perform feedback case management and call centre management
- Effectively managing public feedback
Job Requirements:
- Diploma holder and above
- 3-4 years of experience in systems management, call centre management, website management, data analytics, quality service management, etc will have added advantageous.
- Good communication, interpersonal and communication skills.
- Ability to work independently in a fast-paced and dynamic working environment.
Job Code: KAIL
EA Reg No: R22109772 (Liew Kai Yin)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
601455
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