Social Service Associate

2 weeks ago

Bishan, Singapore Kong Meng San Phor Kark See Monastry Full time

We are seeking a highly organised and proactive Executive to join our Counselling & Social Services Department. The incumbent will be responsible for providing administrative and counselling support to the team, be the primary point of contact for public enquiry, ensuring the smooth operation of daily activities, and maintaining a welcoming environment for clients.

**Duties and Responsibilities**
- Conduct phone intake of information & referral for new clients
- Maintain client records and confidential information in compliance with PDPA guidelines
- Coordinate clinical supervision and attend group case discussion, ensuring all case notes are submitted and filed on order
- Facilitate inter-department projects and collaborations
- Assist with volunteer counsellor and/or intern recruitment and retention
- Manage welfare and well-being of all counsellors and volunteers
- Assist with the monastery events when require

**Job Specifications**
- Qualification: Diploma in Counselling/Social Work/Psychology or relevant discipline
- Required Knowledge/Skill(s): Good organisational skills with the ability to manage multiple tasks and priorities effectively, ability to maintain confidentiality and handle sensitive information with discretion, proficiency in Microsoft Office Suite
- Language(s): Bilingual in English and Mandarin with strong communication and interpersonal skills to manage English/Mandarin speaking clients
- Able to work on weekend(s)
- **Fresh graduates are welcome to apply**
- 唯有通过初步审核者才会接获通知

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