SOC Manager
5 days ago
**Monitoring of Daily task - OS/Hardware with support from FM Team to ensure**:
1. Perform regular quarterly Backup and restore for at least 3 generation
2. Perform daily health checks for hardware and OS
3. Perform updates for emergency patch when necessary
4. Provide troubleshoot assistance with PCS support when necessary
**Security Administrative Task by 24/7 Team**
1. housekeeping of Tenable security centre, Nessus scanner
2. Onboarding of system/network device (VA and compliance scan) / does not manage password, does not install agent
3. Schedule adhoc/monthly/quarterly VA/Compliance scan for system/projects and network
4. Assist troubleshoot with system FM during onboarding / adhoc issue
5. Provide monthly report of vulnerability/compliance and followup with findings and mitigation.
**For EDR/DAM (Software, System & Patch)**
**Perform daily task - OS/Hardware**
1. Perform daily fault and performance health check on EDR/DAM/Network Analyzer management server and host.
2. Perform regular hardware loading (CPU, Memory & Storage) for capacity planning.
3. Perform regular patch management - monthly, quarterly, anti-virus weekly for management server and host agent - Signature and Software patches.
4. Ensure all Threat Intel Feed/ Signature/ IOC are been updated
5. Perform regular quarterly Backup and restore for at least 3 generation
6. Enable log retention.
**Daily Threat management task using EDR, DAM & Network Analyzer (Security engineer)**
1. Perform periodic monitoring over EDR (differs from agency to agency), & DAM alert and follow up all alert till ticket closure.
2. Create IOC watch list from all escalated alert and or IOC given by regulator. Critical and High alerts to follow escalation matrix to SIRO/SIRM/ACISO where required
3. Perform continuous threat hunting of known/new IOC against all installed EDR / DAM monitored host.
4. Follow up all escalated ticket and perform impact analysis of IOC against EDR/DAM.
5. Create and records all impact as incident handling ticket.
6. Perform any create any watchlist or perform any EDR responses migration action if required based on customer workflow process.
7. Generate adhoc incident, daily report for all threat detected by EDR/DAM/Network analyzer.
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