Raffles Hotel Singapore

2 weeks ago

Singapore RAFFLES Full time

**Job Description**:
Primary Responsibilities

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries
- Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
- Prepares sales proposals, contracts and assist to follow up in a timely manner.
- Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support
- Organises and coordinate meetings, conferences and travel arrangements.
- Arranges and confirms appointments.
- Organises internal and external events.
- Handles incoming mails and other materials.
- Sets up and maintains filing systems as per division standards.
- Collates information, maintains database to ensure they are up-to-date.
- Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
- Liaises with internal and external contacts.
- Coordinates the flow of information both internally and externally.
- Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion
- Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes
- Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

**Qualifications**:
Knowledge and Experience
- Minimum ‘O’ level or equivalent.
- Computer literacy.
- Minimum or more than 1 year work experience in same capacity.
- Sales experience in a hotel is an advantage.
- Knowledge of administrative, clerical procedures and business principles an advantage.
- Oral and written fluency in English.
- Ability to speak other language and basic understanding of local languages an advantage.
- Verbal and written communications skills.
- Able to pay attention to details.
- Able to work under time pressure.
- Able to maintain confidentiality.

Competencies
- Client / people oriented.
- Displays initiative.
- Committed.
- Team player / builder.
- Reliable.
- Independent.
- Good organisational skills.
- Ability to work under pressure.
- Flexible and adaptable to long working hours.
- Ability to prioritise work tasks and has a sense of urgency.
- IT Savvy and well versed with systems.

Additional Information

Benefits of Joining Raffles Hotel Singapore
- 5-day Work Week.
- Duty Meals are provided.
- Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
- Flexible Benefit - Dental/Optical/Vacation Expenses/Children’s Education.
- Medical and Wellness Benefit.
- Comprehensive Insurance Coverage.
- Local/Overseas Career Development & Growth Opportunities.
- Holistic Learning and Development Opportunities.

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