Officer, Business Support Lead, Global Banking and Markets Aml Operations

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

**Your background**
- Bachelor’s Degree in Business Administration, Management, Finance or related field.
- 1 - 2 Years of experience, preferably experience in business management/COO or support roles within banking.
- Fresh graduate welcome to apply.
- Strong analytical and problem-solving skills, with a hands-on mindset to dive data/processes/issues to uncover root cases and drive actionable solutions.
- Proficient in basic Microsoft Office (Word/Excel/PowerPoint/Visio).
- Keen eye for detail; excels in both written and verbal communication and can confidently present findings and recommendations.
- Comfortable engaging, collaborating with and influencing stakeholders while building and maintaining productive relationships.
- Comfortable with changing priorities or scope; brings flexibility, resilience and a solutions-driven attitude to adapt and grow with evolving organization needs.
- Ability to handle confidential and sensitive information with discretion and maintain highest level of confidentiality.

**What you can expect**

The APAC Global Banking & Markets Anti-Money Laundering Operations (APAC GB & GM AML Ops) organization is a central control function which governs, facilitates, and oversees the APAC end-to-end AML program across all GB and GM businesses and jurisdictions through implementation of processes and controls to effectively manage AML and economic sanctions risks. The team performs AML Know-Your-Client/Client Due Diligence (KYC/CDD) and covers Onboarding & Refresh (periodic review) as its core activity. The team also covers internal/external Audits, implementation of AML Law, Rules & Regulation and Remediation.

We are currently seeking a Business Support to join the APAC GB & GM AML Ops. You will be collaborating with cross-functional teams and engaging stakeholders at various levels. The multi-faceted role will enable you to draw upon the knowledge of experienced individuals from a diverse range of backgrounds, to enhance your skillset and your ability to deliver value in your role.

**What you will do**
- Support day-to-day business administration for various AML functions across various APAC locations, including headcount & hiring tracking, maintain organization charts, and managing workspace logistics.
- Prepare high-quality PowerPoint presentations and supporting materials for the APAC AML Executive, to be used in leadership updates and internal meetings.
- Maintain and update business continuity plans (BCP), and support execution of annual BCP testing initiatives.
- Coordinate and execute employee engagement (EE) events and initiatives in collaboration with other line of business and/ AML functions, ensuring annual spend is within allocated EE budget.
- Liaise with internal support partners (e.g., HR, Finance, Compliance, Audit, Tech) to deliver on business priorities and operational objectives.
- Navigate a matrixed organization and build effective working relationships with regional and global (head office) stakeholders.
- Support outsourcing governance requirements, including coordination of documentation and participation in governance routines.
- Support and contribute to ad-hoc projects and business initiatives as assigned.
- Late evening calls can be expected with global (head office) team as required.