Digital Lending Product Manager

The Digital Lending Product Manager is responsible for digital lending goals covering unsecured EPP products (Transaction EPP, Statement EPP) and ensure leadership and salience of the products vis-a-vis competition and for driving preference through product/process innovation, and enhancement of proposition while ensuring full compliance of product and pricing offers with regulatory and compliance/global policies in the digital space. He/She needs to develop an understanding of market trends including risk, fraud, and regulatory constraints, analyze competitor strengths and weaknesses and publish findings; translate market intelligence into developing highly differentiated and value-based pillars to drive product value. In terms of product knowledge, he/she should have a good grasp of the lending portfolio fundamentals and product functionality.

**Responsibilities**:

- Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers
- Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
- Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
- Provide informal guidance or on-the-job training to new team members
- Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions
- Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
- Implement team procedures, client problem resolution, and client management

**Qualifications**:

- 5-8 years of experience
- Knowledge of marketing, credit, acquisitions, product development, and/or analytics
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills

**Education**:

- Bachelor's/University degree or equivalent experience
- **Job Family Group**:
Product Management and Development
- **Job Family**:
Product Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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