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Tool Engineer

2 weeks ago

Singapore Rapsys Technologies Full time

Perform day to day Administration task of tools.
- Preform periodic version upgrade of tools.
- Work with Security team to fix vulnerabilities identified in tools (monthly basis)
- Facilitate investigation of complex technical issues.
- Identify and escalate issues and work with vendors till issue closure, provide RCA.
- Monitor instructions received or sent via internal monitoring system.
- Perform health checks, system connectivity, consistency and data integrity.
- Perform tools functionality post validation tasks after monthly server patching
- Working with Server/Network/DB teams to on-board and configure devices in monitoring systems, APM and Patch management system.
- Create Custom Reports and dashboards in monitoring tools based on requirement.
- Configure custom alerts and actions based on requirement
- Perform monthly automated pathing for customer environment.
- Create custom reports in Log management System based on Security team’s requirements