Condominium Manager

Position of immediate Supervisor: Area/ Portfolio Manager

Career Progression: Area Manager

General Responsibility

The Condominium Manager is responsible for the full administrative, financial and maintenance functions. He/She lead and manage site staff team and client-relationship.

Job Responsibility- Operations- Manage and maintain residential/commercial property sites as assigned- Conduct regular checks and inspection on grounds to ensure property is well maintained- Ensure building statutory requirements are complied- Review and recommend replacement/improvement plans for managed sites- Provide essential customer service support to the residents and owners- Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process (e.g. attending site briefing, costing provisions, quality proposal, tender submission / interview)- Approve and adhere to budgets and expenditures.- Maintain good relations with client, staff, contractors and visitors to the site II.Managing Recruitment and Hiring Process- Assists in the interviewing and hiring of employee with the appropriate skills, as needed.- Establishes and maintains contact with Education institution including internship.-
- Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.- Ensures employees are cross trained to support successful daily operations.- Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.- Manage all staff through Scorecard Process with clearly defined goals- Shape culture of Abacus Property and constantly repeating our core values.
- IV.Maintaining Employee Relations- Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.- Ensures employee issues are referred to the Department Head for resolution- Communicates performance expectations in accordance with job descriptions for each position. V.Managing Legal and Compliance Practices- Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act (PDPA).- Ensures medical records are maintained in a separate, secure and confidential medical file.- Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.- Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Job Requirement- Degree/Diploma in Building/Estate Management or equivalent- Minimum 3 years of relevant working experience- Knowledge of Building Maintenance & Strata Management Act- Demonstrated oral and written communications skills- Good time management and multiple tasking skills.