Airport Customer Service Officer #baggage Storage
2 weeks ago
**Core Responsibilities**:
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management
**Job Specifications (Qualifications/Experiences)**:
- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- MUST be able to carry 25kg luggage
Others - Select a shift of your choice
Shift 1 : 650am - 310pm
Shift 2 : 2.40pm to 11pm
Shift 3 : 1045pm to 705am
**Job Types**: Permanent, Full-time
**Salary**: $1,527.50 - $1,735.83 per month
Schedule:
- Day shift
- Early shift
- Late shift
- Night shift
Supplemental Pay:
- Attendance bonus
- Overtime pay
- Performance bonus
**Experience**:
- Customer service: 1 year (preferred)
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