IT Project Executive

2 weeks ago

Singapore Helping Hand, The Full time

About The Role

THH is under-going digital transformation, and there will be a lot of excitement and development from this role. Your main responsibility is to communicate with the different stakeholders to ensure on-time delivery of key milestones and successful deployment of our IT ecosystem. You will also help to support the technology related operations of the organisation in your daily tasks. You are going to play an important part to ensure the adoption of technologies in the organisation while being the change influencer to the end users helping them to adapt to the new automated work processes.

Monitor and perform documented checklist daily to ensure operation processes are running smoothly.
Support, review and liaise with management on the implementation of an IT governance framework, policies, systems, infrastructure to ensure compliance and alignment to guidelines.
Communicating with team members and vendors, making decisions, and monitoring the process to ensure project timelines are on schedule.

Support in maintaining project, technical documentations, in service processes and IT-enabled solutions, IT risk management and cybersecurity including data governance.

Responsible for vendor management including procurement management, contract management to ensure purchase orders and contract terms and conditions are aligned with our obligations to customers and to mitigate any gaps in a prudent manner.

Technical Competencies:
Support in providing basic IT support for end users including hardware, software and network set-up, troubleshooting, monitoring and maintenance (MS Office 365, Windows Server, Firewall, VPN, etc).

Core Competencies:
Project management methodologies like user requirement management, cost management, and quality assurance for IT projects.

Anticipate, manage and resolve issues, risks, dependencies and impediments that may impact on successful project delivery.

Preferred achievements / characteristics:
Experience in developing IT strategies and innovations e.g. Familiar with ERP, eCommerce, POS, CRM.

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