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Learning Experience

3 weeks ago

Raffles, Singapore ByteDance Full time

**What will I be doing?**:

- Strengthen and position the Learning Experience Design and Measurement function as a global partner team to our business and L&D stakeholders (e.g., L&D business partners, program managers, SMEs).
- Build an L&D Measurement strategy & framework with a clear approach to collect, monitor, and report key success metrics.
- Work with L&D Business Partners, Program Managers, and SMEs to embed measurement into main learning processes, from learning need analysis and engagement to design, development and adoption. Turn data into insights to help iterate and maximize the impact of learning solutions, and inform these impact and support the execution of T&S business strategy.
- Develop and implement an end-to-end Learning Experience Design process, including learning methods, channels, design, and formats. Engage with internal content production teams and external vendors or content development firms as required.
- Analyze and recommend an ideal learning landscape of tools and platforms to support our core learning and engagement processes, based on learning profiles and personas. This might include working to enhance the current Learning Management System or implementing a new one (also known as Learning Experience System).
- Align innovative ideas and knowledge of current and emerging learning trends to our employee demographics, working environment, and learning needs/preferences to enhance the adoption and impact of our learning solutions.

**What should I bring with me?**:

- 10+ years experience in the L&D space with in-depth understanding and rich experience in learning experience design and learning effectiveness evaluation. Experience in the Tech Industry is preferred.
- 5+ years of managing people and projects with a high level of productivity and demonstrating how you have invested in the growth of your team members.
- Data/facts-driven, strong analytical skills enabling leverage data to assess learning effectiveness and business impact.
- You have excellent leadership and communication skills, and you feel confident in working with senior stakeholders.
- You have demonstrated experience working in a global environment and managing a complex stakeholder network.
- You bring deep knowledge about current developments in the L&D space, methods, and tools. Professional experience in mobile learning and innovative technologies is a strong plus.
- Strategic, user/customer-centric, and with a strong collaborative mindset.
- Team management experience.