Senior Customer Success Manager

5 days ago

Singapore SIEMENS INDUSTRY SOFTWARE PTE. LTD. Full time

We are hiring for a Senior Customer Success Manager who can become a strategic advisor and become a partner to our customers. You will play a crucial role in enabling continues adoption of our cloud solutions and ensuring their business outcomes are met while building long lasting relationships with our customers. Reporting into the Director of Customer Success APAC, this position requires a blend of business strategy, consultative mindset, drive best in class service to drive maximum value and adoption of Siemens solutions. The role is a highly collaborative role driving change management, identify opportunities and adoption activities while executing on Customer Success Plans and Business reviews with key business decision makers. The CSM will be closely working, engaging, and aligning with sales teams on renewal, expansion strategies and driving change within the organization.

**Minimum Qualifications**:

- Minimum 8+ years of experience in a customer facing role and managing B2B customers.
- Proven experience in Customer Success would be preferred.
- Experience in Consulting/Pre-Sales/Project Management would be required.
- Have an excellent understanding of Cloud/SaaS technology, digital transformation, the ability to explain how technology drives business value.
- Have a high level of accountability and strong ownership.
- Highly organized and able to work collaboratively across multiple organizations (Sales, Product, Customer Support, Partners).
- Top-notch executive engagement skills with an ability to establish strong relationships with business decision makers.
- Enthusiastic and creative with the ability to inspire, influence and encourage others, in both relationships with customers and peers.
- Ability to learn quickly, working in a global team, and manage change effectively
- Excellent communication and presentation skills.
- Have the desire for continuous learning and growth.

**Preferred Qualifications**:

- Have a prior experience in supporting Automotive/Manufacturing customers.
- Ability to map the customer’s business process to product capability.
- Have an interest to better understand both business and technology solutions.
- Experience with transformation and/or program management.
- Have an analytical and process-focused mindset.

  • Senior Customer Success Manager

    2 days ago

    Singapore Shopify Full time

    Join to apply for the Senior Customer Success Manager (Singapore)role at Shopify Join to apply for the Senior Customer Success Manager (Singapore)role at Shopify About The Role Fluency in Mandarin required. Our Customer Success team acts as strategic advisors for all our high-growth, high-volume Shopify merchants. As a Customer Success Manager, you are so...

  • Senior Customer Success Manager

    2 weeks ago

    Singapore DocuSign Full time

    **Senior Customer Success Manager** Customer Success | Singapore **Our agreement with employees** DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign,...

  • Senior Customer Success Manager

    5 days ago

    Singapore LifeWorks Full time

    Bâtir une carrière enrichissante Chez Solutions Mieux-être LifeWorks, nous n’offrons pas seulement des possibilités de carrière, nous proposons des possibilités de carrière qui vous permettront de contribuer de façon significative à la qualité de vie des gens. Nous comptons sur l’expertise remarquable de plus de 7 000 employés afin de...

  • Senior Customer Success Manager

    2 weeks ago

    Singapore Amplitude Full time

    Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...

  • Senior Manager, Customer Success

    3 weeks ago

    Singapore HUBSPOT ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesThe Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese...

  • Senior Customer Success Manager

    4 days ago

    Singapore Talkwalker Full time

    **We're growing, we're innovating and we're looking for the best minds to keep moving forward**: See Open Jobs **Our company**: Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact. Over 2,500 global brands and agencies use our products to combine a multitude of internal and external data sources for the most...

  • Senior Customer Success Manager

    6 days ago

    Singapore UNIVERS PTE. LTD. Full time

    Univers provides the world’s most comprehensive decarbonization system. We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to...

  • Senior Customer Success Manager

    1 week ago

    Singapore Adobe Full time

    Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

  • Senior Customer Success Manager

    5 days ago

    Singapore Momos Full time

    **Overview** Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for...

  • Senior Customer Success Manager

    7 days ago

    Singapore Menlo Security Full time

    Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. Menlo is well-funded for growth and our investors...