Assistant Manager, Social Services

4 days ago


Singapore ECON Healthcare Group Full time

**About Us**:
Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.
- Assist the Head of Department (HOD) in providing supervision guidance and precepting assigned staff to ensure works are appropriate quality and standard
- Assist HOD in assessing staff competency and identify learning needs
- Assist HOD in reviewing and update policies and procedures to meet ministry regulatory requirement
- Assist HOD in reviewing and develop workflows to ensure seamless admission of residents
- Collaborate with government agencies, hospitals, community service providers, internal and external healthcare teams to provide coordination and continuity of patient care across healthcare continuum
- Conduct and participate in case conference
- Act as a coordinator for admission of residents under Ministry of Health (MOH) Portable Subsidy
- Perform financial counselling for all residents under MOH’s Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
- To perform National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated accordingly to MOH’s requirement
- Act as a resource person for the MOH ILTC portal for all ECON Medicare Centres and Nursing Home
- Ensure timely submission by ECON Medicare Centre and Nursing Home of resident workload and as a result, ensure that the organisation receives the corresponding and correct funding from MOH
- Perform assessment on the resident and their families eligibility for financial assistance
- Shelter Home
- Day Care
- Day Rehab
- Home Modification
- Senior Mobility Fund etc
- Interim Disability Assistance Programme for the Elderly (IDAPE)
- Eldershield Claim
- Medical Fee Exemption Card (MFEC)
- Medifund Claim
- PGDAS etc
- Ensure all centres submissions to the ILTC portal meets the MOH Financial audit requirements
- Perform such other duties and responsibilities that may be assigned from time to time

**Requirements**:

- Degree in Social work or any equivalent qualification with at least 3 year relevant working experience
- Good interpersonal and communication skills
- Team player
- Service oriented and customer-focused
- Competent in IT skills
- Ability to work under pressure and meet tight deadline

**Qualifications**:
Degree in Social work or any equivalent qualification with at least 3 year relevant working experience



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