Medical Translator

6 days ago

Singapore Parkway Pantai Full time

Medical Translator chaperone and assist patients with limited English proficiency, handle all logistic arrangement (enquiry, medical appointments, admission/evacuation, entry visa/visa extension, accommodation, ambulance and limousine services).

**Key accountabilities**:

- a. Chaperone Services
- b. Visa arrangements & ICA duties
- c. Arranging of accommodation in Singapore during medical treatment period
- d. Travel arrangement, reconfirmation of tickets and reschedule of tickets for patient and accompanying personnel
- e. Multi language interpretation during consultation with doctor for patient with limited English proficiency (Cambodian language)
- f. Arranging of sight-seeing in Singapore for patient and accompanying personnel
- g. Doctor’s referral/arrangement of medical appointments
- h. Repatriation patient or mortal remains back to their country
- i. Managing of IPS office
- j. Perform any other duties or to undertake other responsibilities as assigned by Manager or division head

**Qualifications & Experience**:

- a. Diploma/ Degree in any discipline
- b. Preferably come with 3 years of customer service experience in the service industry
- c. Bilingual and knowledge of foreign language (Cambodian Language)

**Additional Information**:

- The ability to speak, write and read native mother tongue language (Cambodian Language)
- Good telephone etiquette and customer service skills
- Friendly personality and good listening skills
- Patient and compassionate towards guests and patients
- Proficient in MS Office Pleasant disposition and good complexion
- Excellent communication and interpersonal skills
- Team player with ability to work independently
- Enthusiastic and dedicated to total customer service Able to work after hours, Saturday, Sunday and Public Holiday

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