Business Process

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

**Summary**:
Reporting to the Business Process and Systems Manager, you will be responsible for reviewing and identifying area of improvement in the current process and systems and propose solutions to improve efficiency for several ports, hubs and countries. You will collaborate with various stakeholders to improve and align the workflow process.

We are looking for someone with good knowledge in process improvement and project management.

**Main Responsibilities**:
Conduct studies to optimize process flows and reduce operational costs

Review and identify area of improvements, best practices of current process and coordinate follow up with respective functional departments and Head Office (HO)

Proactive follow up and reporting of the KPI initiatives and performances in the region with the help of analytics

Assist with regional action plans to improve processes and reduce OPEX

Proactive communication and follow up with Asia Regional Office (ARO), agency ops and HO with the goal to improve productivity and quality i.e. gap analysis, specific improvement plan

Participate and provide suggestions for continuous improvement projects and evaluation of existing IT tools

Promote digitalization tools within the Operations department

Assist with line schedule studies, fuel consumption reporting and other related queries for the operations department

Coordinate user acceptance testing (UAT) for new functionalities of systems and tools

Create and review Standard Operating Process (SOP) using BPM tool

Assist in the HO projects implementation in AP region (e.g., LISA - SAP, IMO23, Efficio)

To excel in this role, you will need to possess good communication and analytical skills and sensitive to numbers.

**Minimum Requirements**:
At least 3 years of experience in the shipping industry

Degree in maritime, logistics, supply chain, or related experience

Experience in automation, Business Intelligence scripting or visualization preferred

Knowledge of basic coding skills would be advantageous

**This role is opened for local employment only.

We will only consider applicants who have received, or are willing to receive by the date of recruitment, the full regimen of a WHO EUL vaccine (examples include Pfizer-BioNTech/COMIRNATY, Moderna, Sinovac-CoronaVac, and AstraZeneca). Proof of vaccination will be required.

**Salary package (local) & job title shall commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

Come along on CMA CGM’s adventure