Commercial Executive, Sea

2 weeks ago

Singapore Piaget Full time

Reference Code: 90894**COMMERCIAL EXECUTIVE, SEA**:

- Singapore, 01, SG- PermanentSince 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how.
Piaget excels in everything that is rare, precious and exceptional.
Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.

**MAIN PURPOSE**

Develop and improve the overall performance of his/ her geographical area markets in sales & quality of POS (focusing on retailization KPIs) working very closely with the local teams, he/she contributes to the elaboration of the achievement of the local targets

Furthermore, the Executive will support on various sales reports, administrations, products enquiries and ordering

**KEY RESPONSIBILITIES**
- **Wholesale Account Management Support**
- Support management of all wholesale accounts in SEA
- Implementation of the retailization KPIs across all wholesale accounts model stock strategy
- Support commercial director by visiting 2 customers in Singapore on a monthly basis
- Motivate, animate the Brands Ambassadors on the POS as well as all the teams in contact with the Brand on the sales floors
- Work closely with VM and CRM Manager on all visibility topic and other overlapping issues
- Collect feedback on outlet and brand performance, consumers and competition activity
- Sales incentive: assist Commerical Director in implementation, tracking and reward process
- Maintain all necessary administrative files on retailers
- **Retail Management Support**
- Support boutiques administrative duties. For example: printing letterheads, arranging stationaries, invoices, name cards
- Create POs, boutique billings follow up
- Keep track of expenses relating to boutiques or staff by verifying invoices. For example: repair and maintenance, training, uniform
- **Reporting and Analysis**
- On a monthly basis prepare wholesale and retail reports on retailization KPIs (model stock, auto-replenishment, booster ordering, inventory, SOSI etc)
- Any ad-hoc reporting when needed
- **Customer Service management**
- Assist to investigate on any client complaint; liaise and follow-up with Richemont supporting services and/or Regional or HQ team to propose solutions
- **Events and Projects**
- Assist in organizing events - e.g. invitations, coordinating the logistics/travel arrangements for VIP customers attending overseas events
- Support in boutique activations & high jewellery event when needed
- Assist Commercial Director in preparation for market visits and annual Watches & Wonders
- **Boutique openings/renovation/maintenance projects for SEA (Ad Hoc)**
- Support on administrative tasks (SAP Vendor & PO creations, invoices)
- Coordination with regional store planning team and third parties involved to facilitate a smooth process.

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