Senior Executive, Freight Forwarding

23 hours ago

Singapore PIL LOGISTICS PTE. LTD. Full time

**Get On Board for a Dynamic and Purposeful Career.**

**Key Responsibilities**:
**Operations**:

- Assist in daily Operational coordination and documentation with freight forwarding background
- Assist in Operational issues, troubleshoot, and problem-solving
- To handle freight operation of all shipment modes (air, sea fcl and lcl, rail, road and multimodal) for both import and export.
- Freight operation includes but not limit to booking, creation pre-alert, prepare shipping documentation (e.g. Bill of lading, DO), handles letter of credits, permit declaration to monitoring of shipments.
- Lead and manage exception handling (DG, out of gauge, etc).
- Close monitoring and updates of customer’s shipments status.
- Ensure invoice accuracy to customer and from vendors.
- Prepare and maintain proper records timely as required, for reporting and filing purposes.
- Coordinate / liaise with other departments pertaining to work related matters (Business development, Finance, CL, etc)
- Coordinate / liaise with external stakeholders (POL, POD, Office, Agent, Transporter, Carriers, Coloaders, Customers).
- Able to support fresh setup
- Support other adhoc tasks, new request, new customers as required.

**Process Improvements**
- Define problem, data collection, data analysis, interpretation and validation where applicable according to business needs.
- Process mapping, Draft work instruction, SOP, SOW
- Develop business solutions from the data findings, root causes or gaps with a proper cost-benefit analysis for recommendation and facilitation of decision-making.

**MUST HAVE**:

- Diploma in Logistics or Supply Chain discipline or equivalent
- Minimum 3 years of relevant working experience in logistics or operations functions, customer service, data analysis in Freight Forwarding
- Good working knowledge and operational experience in handling documentations, coordination and negotiations
- Able to communicate effectively across various stakeholders, both internal and external
- Exposure to logistics-related software and systems, e.g. OMS, FMS, Cargoware, Cargowise

**WE VALUE**:

- Self-driven and has a proactive approach in driving process improvements
- Able to work independently and display high adaptability while working in a dynamic environment
- Works well as a team player and able to collaborate and work across departments

**Why Join Us**:

- Be part of a leading global carrier with a strong focus on sustainability and innovation.
- Work in a dynamic and collaborative environment.
- Opportunities for professional growth and development.

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