Manager, Tenant Management, Singapore

2 days ago

East Singapore CapitaLand Full time

About Us

Headquartered and listed in Singapore in 2021, CapitaLand Investment Limited (CLI) is a leading global real asset manager with a strong Asia foothold. As at 31 December 2024, CLI had S$136 billion of assets under management, as well as S$117 billion of funds under management held via stakes in seven listed real estate investment trusts and business trusts and a suite of private real asset vehicles that invest in demographics, disruption and digitalisation-themed strategies. Its diversified real asset classes include retail, office, lodging, industrial, logistics, business parks, wellness, self-storage, data centres, private credit and special opportunities.

Job Description

You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationship. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.

You will report to the Mall Centre/General Manager.

**Responsibilities**:

- Maintain good landlord-tenant relationships
- Track and analyse the performance of tenants
- Engage tenants on performance discussion and opportunities for expansion
- Conduct regular meetings with tenants to understand their business needs and directions
- Liaise with tenants on complaints, operational feedback, and leasing matters
- Support the Central Leasing team in terms of lease management and administration
- Ensure tenants adhere to the lease terms
- Ensure property tax levied is in line with committed rentals
- Analyse tenants’ sales data for reporting
- Provide management, malls and other departments with relevant leasing reports when required
- Assist CM/GM on yearly budgeting, forecast with respect to income arising from Leasing activities

**Requirements**:

- Degree or Diploma in Estate Management, Building, Business Administration, Marketing or equivalent
- Minimum 5 years’ relevant experience in similar capacity in the retail industry preferred
- Strong interpersonal, communication, negotiation, and presentation skills
- Possess positive disposition, resourcefulness and is a team player
- Sound understanding of the real estate and retail industries preferably in shopping complex
- Self-motivated and able to work under pressure with tight deadlines

Benefits
- Flexible benefits with comprehensive medical coverage for self and family
- Training and development opportunities
- Subsidised rates at Ascott serviced residences
- Strong advocate of staff volunteerism
- Wellness programmes
- Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

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