Executive (Membership)

7 days ago

Singapore Association of Singapore Marine Industries Full time

**JOB SCOPE AND DUTIES
**MEMBERSHIP ACQUISITION, RETENTION & ENGAGEMENT**
- Identify, recruit, and cultivate new members
- Ensuring membership retention through active engagement, support, and service
- Organise webinars, social events, workshops for companies and industry professionals
- Sharing updates and distributing information to current as well as prospective members
- Maintain membership customer service process or system to ensure members are satisfied
- Build relationships with companies and industry professionals
- Liaison with participants, members, government agencies, partners, and vendors
- Prepare programme/event accounts, evaluation, or post-event survey

**MEMBERSHIP ADMINISTRATION**
- Handles members onboarding, administrative and updating of details
- Responsible for all aspects of member record maintenance

**GENERAL ADMINISTRATION**
- Provide secretariat support to ASMI Social, Youth & Membership (SYMC) Committee
- Provide support to other ASMI events and activities as and when required
- Undertake special projects and ad-hoc duties as and when assigned

**PRE-REQUISITES**

**SKILLS REQUIRED**
- Experience working with membership base administratively
- Experience in growing and retaining membership base
- At least one year of membership, community, loyalty, business development, or events experience
- Non-profit or association management experience would be a bonus
- Highly organized, meticulous, and attentive to details
- Ability to thrive in a fast-paced growth-focused environment
- Strong communication and customer service skills
- Experience with webinar platforms and Microsoft Word, Excel and Powerpoint
- Able to take initiative & goal oriented

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