
Restaurant Supervisor
5 days ago
**Responsibilities**:
- Oversee the daily operations of the restaurant, including supervising staff and ensuring excellent customer service.
- Train and develop restaurant staff to maintain high standards of food quality and service.
- Create and implement efficient operating procedures to optimize productivity and profitability.
- Monitor inventory levels and control costs.
- Collaborate with the chef to develop and update menus based on customer preferences and market trends.
- Ensure compliance with health and safety regulations.
- Handle customer inquiries and resolve complaints in a professional and timely manner.
- Manage the booking and reservation system.
- Prepare and analyze sales reports to track performance and identify areas for improvement.
- Stay updated on industry trends and competitors' activities.
**Requirements**:
- Diploma or degree in Hospitality or related field.
- Minimum 5 years of experience in a supervisory role in the F&B industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Knowledge of food safety and hygiene standards.
- Ability to work in a fast-paced environment.
**EA License No**: 13C6305
**Reg. No.**: R1654399
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