
restaurant supervisor
3 weeks ago
Restaurant Supervisor responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you'll need management skills and experience in both front and back of the house.
Responsibilities:
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Train new and current employees on proper customer service practices
Requirements:
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software & POS
- Strong leadership, motivational and people skills
- Acute financial management skills
Benefits:
Leadership Incentive
SOP Incentive
Birthday Voucher
Staff Discount
Annual Leave
Meals Provided
Tell employers what skills you haveManagement Skills
Leadership
Quality Control
Customer Experience
Food Quality
Inventory
Restaurant Management
Customer Satisfaction
Customer Service
Food Service
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