Part Time

2 weeks ago

Singapore HANDAL INDAH SDN. BHD. Full time

**Part Time - Customer Service cum Coordinator**

**Job descriptions**
- Communicate discrepancies/ issues to team lead when necessary, Resolve in a timely manner.
- Liaise with internal and external customers and resolve operational issue
- Compile monthly report for management analysis and review
- The person is responsible for communicating with the customers on their solution needs
- Preparation of daily report such as closing reports, customer feedback etc to operation team and relevant department.
- Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.
- Follow up and correspond with customer’s enquiry regarding any feedback, complaint and etc.
- Provide Excellent Customer Service
- Provide administrative support duties
- Coordinating the Express Bus service with the Operation team and liaise with passengers on any updates.
- Making friendly announcements on the bus before departure and ensuring all the passengers arrival before departure.Any other ad hoc requests assigned by the management
- Working Days = 5 days per week (Including Weekend) _
- Working Hours = 5 Hours per day (Working time to be advised, follow weekly Roster) _
- Hourly Salary = $16.00 per Hour _
- Working Location = Harbour Front Centre**Job Requirements and Qualification**
- Min. GCE ‘O’/’N’ Level/Nitec/Higher Nitec/Diploma, Professional Certificate in Customer Service or etc.
- Min. 1 year & above related experience in Customer Service.
- Responsibleand Polite
- Ability to work independently
- Positive learning and Go-getter attitude.

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