Sales Engineer

4 days ago

Singapore Kone Full time

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

KONE Singapore is embarking upon an exciting growth phase and as such we are seeking Sales Engineer to join our team in Singapore.

What will you do?
- Proactively develop and create customer relationships in his/her area of responsibility
- Drive solution selling methodology with architects and developers, consultants or other influencers to ensure solutions meets customer’s needs while creating value throughout the lifecycle taking into account whole product portfolio
- Create interest and demonstrate value of digital offering to influencers and customers
- Develop and grow company’s position in his/her customer base or market area
- Create and communicate leads and sales opportunities for entire sales team (i.e. cross-selling)
- Ensure customer satisfaction and resolve complaints with the rest of the team
- Document the customer and contact information, responsible for correct customer, influencer and contact data in CRM
- Generate leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Determine customer needs and design solutions to meet them
- Set optimal market pricing for each solution
- Request technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy
- Arrange pre-tender, pre-booking reviews and ensure Sales-to-Operations handover with complete and correct information
- Ensure the importance of site readiness are communicated to customer and included in the contract
- Validate that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
- Accountable for the project until Order Booking
- Ensure correct project categorization at Decision to start tendering by Gate approver
- Work with finance function in credit control
- Drive execution of her/his individual sales plan including proactive/consultative sales customer visits
- Responsible for gathering relevant information about market and competitors from the field
- Undertake timely and accurate reporting
- Document full information of opportunities, tasks and visits, including won and lost reasons
- Responsible for correct opportunity data in CRM

What do we offer?
- Career progression in opportunities within a global organization
- Total reward elements that engage and motivate our employees and help us make KONE a Great Place to Work
- Comprehensive learning and development programs covering a wide range of professional skills
- Be part of a global organization that actively supports career development and internal promotions; for the right person, this critical role could be the next step in a fantastic career at KONE._

LI-NT1

Bij KONE geloven we dat onze medewerkers de sleutel zijn tot succes. We zijn trots op de arbeidsvoorwaarden die wij bieden, deze dragen bij aan de betrokkenheid en motivatie van onze medewerkers. We hebben een open en informele cultuur waar medewerkers met respect voor elkaar samenwerken met als streven de beste resultaten te behalen. Dit helpt ons om van KONE een ‘great place to work’ te maken. We ondersteunen persoonlijke groei en bieden diverse kansen aan om je carrière binnen KONE verder te ontwikkelen.

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