Senior/junior Data Center Operations

2 days ago

Singapore YI-KE INNOVATIONS PTE. LTD. Full time

Monitor and resolve tickets logged in the ticketing system efficiently.
- Escalate unresolved issues to appropriate teams or higher management.
- Maintain detailed records of all incidents and their resolutions in reports.
- Data Center Operation-Remote hands Support (Power cycling ,inspection,installation of cables/equipment ,backup. etc)
- Perform Inter/intra Cabling work( Cross -Connect deployment & testing)
- Perform Rack -Stack and tape management.
- Conduct routine health checks on data center infrastructure.
- Prepare and update shift handover documentation to ensure seamless transition between teams.
- Escorting, managing visits and deliveries for customers.
- Ensure physical security of data centre, building, and occupants by maintaining site security protocols, badging requirements and data protection procedures
- Other onsite works upon customer team's request

**Requirements**:

- Diploma in Computer Science, Information Technology
- Strong teamwork spirit
- Strong initiative and able to work independently
- Strong sense of responsibility and attention to detail
- Data center experience

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