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Technical Support Specialist

2 weeks ago

Singapore INOK SYSTEMS PTE LTD Full time

**Inok Systems Pte Ltd (An Activeo Company)**

Inok Systems Pte Ltd (An Activeo Company) is a Value-Added Reseller (VAR) of business software solutions in the areas of IT Service Management (ITSM), IT Asset Management (ITAM) and IT Operations Management (ITOM). We are authorized partners for BMC Software and ServiceNow.

Our main activities are the sales, marketing, deployment, training and technical support of abovementioned software products. Our customers are typically MNCs as well as government. We also work with most of the major System Integration companies as services partner.

**Responsibilities**:

- Building and Implementing ITSM Projects
- Provide technical support to customers
- Training of customers

**Requirements**:

- At least 2 years permanent full time working experience in similar capacity
- Certified System Admin from ServiceNow/Remedy preferred
- Good communication and customer handling skills
- Ability to handle projects and situations independently with minimum supervision
- ITIL v3 certification preferred not mandatory
- Programming experience (please list in resume ,if any) will be an advantage
- We will select applicants and hire based on real working experience and practical skills over paper certifications and educational levels.