Senior Analyst

Posting Description:
**Senior Analyst - Rewards (Data Solutions)**

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

The Senior Analyst will be a human resources data specialist, accountable for delivering high quality and effective client servicing, day-to-day account management and customer service.

As part of an industry-leading team, you will help empower results for our clients as a Senior Analyst by delivering innovative and effective solutions, leveraging data from the Radford McLagan Compensation Database (RMCD).
- Onboard clients to Aon’s proprietary human capital survey platform, providing participation support, including job matching, sales account renewals, platform training and orientation to client, responding to client queries on our participation processes and other account management activities.
- Review client and market data to ensure quality data deliverables
- Provide analytics support and generate actionable insights for client projects
- Synthesize and communicate large data into key findings and identify related business / human resource issues
- Develop and maintain positive customer relations through regular and proactive communication.
- Recognize, understand and translate client questions, comments and requests into potential opportunities for supplemental report sales or consulting assignments.
- Ensure diligent tracking of the client participation details by capturing accurate information in the tracker on a timely manner, including sharing of the updates to the wider SEA data solutions team during the monthly meetings.
- Support Aon's database growth initiatives
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**Skills and experience that will lead to success**
- With experience in human resources, account management, compensation survey management, client servicing or other related industry experience.
- Prior experience in surveys and/or compensation design is preferred
- Prior experience with managing large datasets, identifying trends and generating insights
- Prior experience in client-facing positions.
- Ability to work as an integral part of a team, fostering teamwork and cultivating relationships, as well as work independently or with mínimal direction
- Must be a motivated self-starter who is well organized with the ability to multi-task.
- Organization skills and detail oriented. Attention to detail is crucial.
- Proficient in Microsoft Office, Excel (macros a plus), Powerpoint and Word
- Processing spreadsheets, database management, and strong customer service skills
- Articulate and possess excellent command in written & spoken English.
- Strong interpersonal communication and presentation skills, both verbal and written

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

LI-AW2