
Restaurant Manager
2 weeks ago
Our client is a renowned restaurant group from Hainan, China, known for delivering **authentic Hainanese cuisine**that blends tradition with modern tastes. As part of its Southeast Asia expansion, the brand has launched its **global flagship outlet at VivoCity, Singapore**. They are now hiring experienced professionals from Singapore’s Chinese restaurant sector, fluent in Mandarin, to help establish a high-performing local team and bring the true taste of Hainan to the region.
**About the Role**:
We are hiring a dynamic and detail-oriented **Restaurant Manager**to lead our flagship Hainan restaurant in Singapore. You’ll be responsible for day-to-day operations, customer satisfaction, team performance, and maintaining the brand’s high standards.
**Key Responsibilities**:
- Manage restaurant operations, including front
- and back-of-house activities
- Recruit, train, and supervise restaurant staff
- Monitor inventory, food quality, and hygiene standards
- Ensure compliance with local food safety and health regulations
- Deliver excellent customer service and resolve complaints efficiently
- Prepare shift rosters, monitor labor costs, and report on performance metrics
**Requirements**:
- Minimum 5 years of experience in **restaurant operations management**:
- Proven leadership skills in a fast-paced **Chinese restaurant environment in Singapore**:
- Familiar with NEA, SFA, and other local regulatory requirements
- Fluent in **Mandarin and English**, with the ability to communicate with kitchen and service teams
- Strong customer service orientation and crisis management skills
我们的客户是一家来自中国海南的知名餐饮集团,主打 **正宗海南菜系**,融合传统与现代,致力于传递“家的味道”。品牌已在 **新加坡VivoCity设立全球旗舰店**,作为扩展东南亚市场的重要一步。现正招聘有本地中餐连锁经验、能以中文沟通的专业人才,共同打造具有影响力的海南风味餐饮团队。
**职位简介:**
我们诚聘一位经验丰富、执行力强的 **餐厅经理**,全面负责我们在新加坡的旗舰海南餐厅的日常运营。该职位将带领前厅与后厨团队,确保服务品质和运营效率。
**主要职责:**
- 统筹餐厅日常运营,包括顾客服务、员工管理、物料控制等
- 招聘、培训与管理服务团队和厨房团队
- 监督食品安全与清洁标准,确保符合 **新加坡卫生与食安法规**(如NEA、SFA)
- 处理顾客投诉与突发状况,确保顾客满意度
- 管理排班、库存与营运报表,优化运营成本
**岗位要求:**
- 至少5年 **中餐厅管理经验**,熟悉新加坡本地运营模式
- 熟悉新加坡相关食品安全法规及证照操作
- 具有较强的服务意识和团队管理能力
- 必须 **精通中文和英文**,可与厨师团队和顾客顺利沟通
- 熟练使用POS系统及日常营运软件
EA License: 24S2432
Registraion No.: R24121500
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