Executive / Senior Executive

3 days ago

Queenstown, Singapore Tanaka Kikinzoku (Singapore) Pte Ltd Full time

1. Processing of Daily Orders
- liaise with QA Dept. on Customer’s specifications
- liaise with respective Production facilities’ planners on Customer’s order and

delivery schedules
- communicate/co-ordinate with customers, branch CS and Sales
- daily order entries

2. Preparation of Delivery/Shipment Documentations
- liaise with delivery drivers/freight forwarders on delivery/shipping matters
- liaise with Production Facility Packing on daily shipments
- booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
- co-ordinate with customer on rejected goods issue
- preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock

Reconciliation

7. Co-ordinate between TKSG and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Additional Skills

8. Good interpersonal communication skill and team work

9. Good at mathematics and calculations of prices

10. Able to speak mandarin for easy communication with production facilities

11. Japanese language is a plus

**Job Types**: Full-time, Permanent

Pay: $2,800.00 - $3,600.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Food allowance
- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus

**Education**:

- GCE 'O' Level or GCE 'N' Level (preferred)

**Experience**:

- customer service or shipping related: 2 years (preferred)

Work Location: In person

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