Credit Manager

2 weeks ago

Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

**Summary**

**Responsibilities**:

- Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

- Ensure all invoices / statements are issued on a timely basis.
- Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
- Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.
- Monitor and pursue collection of overdue accounts.
- Review city ledger daily for correct postings of charges and take corrective action where necessary.
- Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts.
- Respond to and resolve account queries in conjunction with accounts receivable.
- Review provision, write-offs and other adjustments immediately prior to month end.
- Implement effective inquiry response procedure for guests and management.
- Ensure all travel agent commissions are timely processed and paid.
- Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
- Conduct credit meetings at least once a month, with relevant highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up.
- Attend Credit Managers meetings to keep up to date knowledge of credit risks.
- Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
- Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office:

- Liaise between the Finance Department and the Front Office.
- Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.
- Review the Advance Deposit ledger to ensure all the balances are either current or for future date.
- Inform the Front Office Manager of any deviations from policy by Duty Managers, or Front Office Agents that may come to his/ her attention.
- Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

Commercial Responsibilities
- To keep closed contact with hotel debtors i.e. Travel Agents, Airlines, Corporate clients and Individuals.

**Qualifications / Requirements**
- Diploma in Accounting / Finance
- Minimum 2 years of experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
- Service oriented with an eye for details.
- Ability to work effectively and contribute in a team.

Self-motivated and energetic.

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