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Cafe Barista

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Singapore PINK KITTY CAT PTE. LTD. Full time

**Company Overview**

At our Cat Cafe, we believe that pets are an important part of our lives, and we want to create a space where they can enjoy themselves just as much as their humans do. Our cafe is a unique and innovative concept that combines the best of both worlds - delicious food and drinks for humans, and a fun and welcoming environment for pets.

We offer a wide range of food and drink options, including specialty coffees, teas, smoothies, and baked goods that are all made with high-quality ingredients. Our menu also includes a selection of pet-friendly snacks and treats, so that furry friends can enjoy something delicious while they're here.

But what really sets us apart is the atmosphere of our cafe. We have a large, open space that's designed to be pet-friendly, with comfortable seating areas for both humans and pets. We also have a dedicated play area for pets, where they can run, jump, and play to their hearts' content.

At our pet cafe, we're committed to providing exceptional customer service and creating a welcoming environment for everyone who walks through our doors. We're looking for team members who share our passion for pets and who are excited to be a part of a growing business that's changing the way people think about pet-friendly cafes.

If you're someone who loves pets, enjoys working in a fast-paced environment, and has a passion for providing great customer service, we'd love to hear from you

**Workplace location**: Geylang Road

**Cafe Barista**

Job scope:

- Responsible for serving all non-alcoholic drinks, advising on menu choices and recommending where appropriate to achieve customer satisfaction.
- Follow all company drink recipes and procedures to maintain the highest quality and consistent product standards.
- Maintain personal knowledge by learning and developing an understanding on various types of coffee and tea.
- Deliver excellent customer service at all times.
- Attend to customers’ requests efficiently and effectively.
- Respond to customer complaints promptly by taking appropriate courses of action to turn unhappy patrons into return guests.
- Routinely clean the bar area to maintain a clean environment.
- Assist in the distribution of weekly shipments and restock shelves when required.
- Perform other duties as assigned by the management.

**Cafe Service Crew**

Job scope:

- A café with cat interactions.
- Provide prompt and friendly service to customers, taking orders and answering questions as needed.
- Ensure the cleanliness and organization of the dining area, including tables, chairs, and floors.
- Set up and clean tables, and ensure proper table settings and condiment placement.
- Process customer payments and provide accurate change as needed.
- Follow all safety and sanitation procedures, including proper food handling and storage.
- Work as part of a team to ensure the smooth operation of the cafe, communicating with kitchen and other staff members as needed.
- Continuously learn about our menu items, promotions, and other offerings, and share knowledge with customers.
- Handle customer complaints and inquiries in a professional and friendly manner, escalating to the appropriate team member as needed.
- Perform other duties as assigned by the management.

**Requirements**:

- At least 1 year of experience in similar role or no experience would be considered for part time.
- Must be able to commit to work on weekends and Public Holiday.
- Previous experience as a Service Associate or in a similar customer service role preferred.
- Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner.
- Positive attitude and strong work ethic.
- Ability to work in a fast-paced and dynamic environment.