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Solutions Architect
2 weeks ago
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
**Job Description**:
Your daily responsibilities will include:
- Build trusted relationships with the Clients' key contacts (CFO, COO, etc.) in APAC
- Capture client feedback to drive strategic change initiatives and trend analysis
- Architect and engineer full solutions to meet the complex needs of our clients
- Own and execute workflow and business changes in our clients’ environments
- Adhere to change & project processes and proactively improve best practices
- Responsible and accountable for the quality of service delivered to clients
- Understand and document business requirements for implementations, complex projects, and widespread support
- Keep current with the evolution of industry and product
- Assist Sales with new deal vetting as needed during the pre-sales process
Attributes
- Have a commitment to high standards and looks for ways to continuously be improving processes
- Able to communicate technical details to a range of stakeholders with varying degrees of technical ability
- Drive to develop lasting and productive relationships with clients
- Strong attention to detail and ability to work under pressure
- Ability to work in a dynamic, growing, rapidly changing environment
- Strong verbal, written and presentation skills
- A robust analytical skill set with excellent problem solving skills
- Have a thirst for knowledge and a hunger for deeper understanding
Qualifications and Experience
- High level of comfort preparing and leading client presentations
- Significant degree of self-motivation and direction
- Related experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plus
- Knowledge of SQL or proficiency in other coding languages a plus
- Tact, professionalism, and savvy in resolving escalated client issues
- Demonstrable communication, relationship, and team skills
Benefits: Compensation includes a competitive base salary, pension contribution, discretionary bonus and stock options.
About SS&C Eze: SS&C Eze is a premier provider of global investment technology to support the front, middle and back office. The Eze Software Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modelling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting. Eze Software partners with more than 2,000 buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, Eze Software employs more than 1,000 associates in 12 offices worldwide.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
