System Support Analyst

1 week ago


Singapore Tek Infotree Sdn Bhd Full time

**Position: Application Support Analyst - Calypso**

**Salary range: SGD4000-7,000 (depend on work experience & skills)**

**Location: Raffles One, Singapore**

**Company industry: Financial Services-Bank**

**Working Days: 5 days per week**

**Working mode: Hybrid (3 days WFO )**

**Employment type: Full time permanent**

**Job Summary**:
**Key Responsibilities**:

- Support daily operations of the Calypso platform under senior supervision.
- Assist in analyzing and resolving issues related to settlements, confirmations, and Swift messaging.
- Engage in regulatory and accounting processes within the Calypso framework.
- Work collaboratively with the team to understand Calypso’s global functionalities.
- Communicate effectively with stakeholders to ensure clarity and resolution of issues.

**Qualifications**:

- Up to 3 years of experience in financial services or IT support (Calypso knowledge is a plus).
- Basic understanding of Back-Office functions and financial product classes.
- Strong analytical skills and eagerness to learn complex systems.
- Good communication skills with the ability to articulate technical issues clearly.

Pay: $4,000.00 - $7,000.00 per month

Application Question(s):

- Years of work experience as technical support in financial services industry such as Bank/money market/forex?

**Experience**:

- Back-Office processes in the financial services industry: 3 years (preferred)
- technical support for banking/financial services: 3 years (preferred)
- Calypso system: 2 years (preferred)

**Language**:

- English (required)


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