System Support Analyst
1 week ago
**Position: Application Support Analyst - Calypso**
**Salary range: SGD4000-7,000 (depend on work experience & skills)**
**Location: Raffles One, Singapore**
**Company industry: Financial Services-Bank**
**Working Days: 5 days per week**
**Working mode: Hybrid (3 days WFO )**
**Employment type: Full time permanent**
**Job Summary**:
**Key Responsibilities**:
- Support daily operations of the Calypso platform under senior supervision.
- Assist in analyzing and resolving issues related to settlements, confirmations, and Swift messaging.
- Engage in regulatory and accounting processes within the Calypso framework.
- Work collaboratively with the team to understand Calypso’s global functionalities.
- Communicate effectively with stakeholders to ensure clarity and resolution of issues.
**Qualifications**:
- Up to 3 years of experience in financial services or IT support (Calypso knowledge is a plus).
- Basic understanding of Back-Office functions and financial product classes.
- Strong analytical skills and eagerness to learn complex systems.
- Good communication skills with the ability to articulate technical issues clearly.
Pay: $4,000.00 - $7,000.00 per month
Application Question(s):
- Years of work experience as technical support in financial services industry such as Bank/money market/forex?
**Experience**:
- Back-Office processes in the financial services industry: 3 years (preferred)
- technical support for banking/financial services: 3 years (preferred)
- Calypso system: 2 years (preferred)
**Language**:
- English (required)
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