Coordinator, Chemical Logistics Operations

7 days ago

East Singapore Emprego SG Full time

**Location**

Singapore, East

**Job Type**

Permanent

**Salary**

$2,500 - $3,500 Per Month

**Date Posted**

7 hours ago

Additional Details

**Job ID**

95867

**Job Views**

16

**Job Description**:
Roles & Responsibilities
**Purpose of Position**

To support the Chemical operations team in delivering outstanding performance in a forwarding and logistics environment in the Asia region, providing exemplary service to our customers through effective management and direct client relationships.

**Responsibilities & Duties**
- Receive booking and process customers’ order through in-house RTMS & FMS Systems.
- Liaise with internal and external parties (customers, freight forwarders and sub-contractors) on transportation arrangement.
- Ability to execute the delivery to meet customer objective without error and mistake, strictly adhere to customer SOP.
- Monitor all deliveries closely and update related parties.
- Ensure individual job task is being fulfilled for their delivery time and cargo safety.
- Opening job, prepare invoice to customer and monitor invoicing until job is complete.
- Follow up on debit note for upfront payment status.
- Follow up on customers’ requests / scheduled orders / inquiries.
- Provide good communication to the customer and internal division bookings and ensure reporting to Operations Manager for any critical matter or failure cases or disputed / delayed cases.
- Record customer complaint to relevant folder and come out with a correction action plan to avoid similar mistake from re-occurrence.
- Handle administrative duties.
**Outcomes**
- Deliver high customer satisfaction
- Compliance to company policies
- Achievement of agreed timelines
- Information integrity & accuracy
- Good and effective working relationship with stakeholders
**Work Experience & Skills**
- Diploma / Degree holder.
- Minimum 3 years’ experience in transportation field.
- Experience in processing PSA PortNet.
- Experience in freight terms & warehouse coordination will be an advantage.
- Knowledge in DG trucking will be an advantage
- Good planning, coordinating, prioritizing, customer service and administrative skills.
- Excellent and strong communication skills, spoken and written English and Chinese.
- Proactive with strong interpersonal skills.
- Able to work independently with multi-tasking and work under pressure.
**Personal Qualities & Behavioural Traits**
- Has a drive for excellence and is results focused.
- Is a team player and able to work independently.
- Ability to work and deliver results within agreed timeline.

Tags

coordinator

chemical

logistics

operations

singapore

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