Regional Operations Manager

3 days ago

Singapore Hays Full time

**Your new company**

One of the leading 3PL companies is expanding and looking for a Regional Operations Manager. Located in the East reporting to the Regional Operations Head.

**Your new role**
- Lead and manage the logistics operations to achieve the operations key performance index and the required service standards
- Overseeing the control towers around Supplier and Order Management, Transport Planning and Freight Cost
- Ensure the operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.
- In case of non-performance, lead the investigation process and align corrective actions
- Establish and manage a solid relationship with operational counterparts on customer side, manage regular exchanges with the customer on an operational management level
- Responsible for meeting and exceeding customer metrics (Cost, Quality, Customer Service and Supplier Performance).
- Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
- Implement defined changes to business scope, processes or policies
- Support cross-customer improvement projects in collaboration with the relevant stakeholders
- Process development and continuous improvement and managing total productivity.

**What you'll need to succeed**
- At least a Bachelor’s Degree in Logistics or related
- At least 8 years in freight forward operations with at least 2 years of people management experience
- Experience in a regional role holding leadership position
- Experienced in a managing a sizeable team
- Ability to problem-solve and communicate to all stakeholders regardless of seniority
- 10% of travelling might be required as it is a regional role
- Mandarin speaking is required as the role liaises with China counterparts

**What you'll get in return**

In return, you'll be part of an organisation who values their employees. You will have a structured career growth and plenty of developmental opportunities. You will also be compensated with attractive remuneration package.

**What you need to do now**

Hays Registration No: 200609504D, EA License Number: 07C3924, Registration ID Number: R1545727

1250319

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