Data Centre Officer

7 days ago


Central Business District, Singapore SEARCH INDEX PTE LTD Full time

Data Centre Operation
- AIX / Microsoft Operating System Environment
- Tape Management

Job Scope:

- Support in daily data centre operations
- Perform data centre operations in terms of monitoring and management for system, network and facilities
- Perform computer operations in Microsoft & AIX environment such as account and tape management
- Perform incident management and escalation pertaining to any facilities and system / network
- Manage and administer the service desk operations
- Monitor system alerts and perform necessary escalation
- Liaison with landlord / vendor with regards to utilities, building services / facilities and systems issues
- Assist in the planning and execution of disaster recovery activities
- IT Documentation
- Ensure procedures, processes and service level are being followed for any service delivery and operations
- Periodic review of the data centre operations and report any gaps and issues
- Prepare and update of Data Centre and Service Desk monthly report

**Requirements**:

- Possess at least 1 year of experience in Data Centre Operations, Facilities Monitoring & Management
- Familiar with Data Centre facilities including Computer Room Air-Con (CRAC), Coolant Distribution Unit (CDU), fire suppression system, water detection system, Un-interrupted Power Supply (UPS), Security Surveillance system and etc
- Familiar with Service Desk operations and incident management process
- Basic knowledge of Networks and Active Directory, IBM Tivoli TSM, AIX, Microsoft windows server.
- Basic understanding on the operation of electrical board
- Resourceful, analytical and problem solving skill
- Good communications and interpersonal skills

Other Information:

- Working Location: CBD / Woodlands
- Working Hour: 5 Days, Office hour (Able to work 2 weekends per month)
- Reason for leaving each past & current employment
- Salary drawn for each past & current employment
- Expected Salary
- Earliest availability date

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

**Job Type**: Permanent

**Salary**: $2,000.00 - $3,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus


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