Itero Business Operations Specialist

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

The role of iTero Business Operations Specialist is responsible for having an in depth understanding of the APAC iTero Operations processes, flows and tools. This person will be able to support in providing the needs, limitations and areas of improvement within the organization, while working cross-departmentally with teams such as IT, Marketing, Finance, etc. This person is also responsible for participating as required in UATs, BUPs, requirement collections, etc. on behalf of the group in order to allow in time launch and execution of projects within the pipeline.

**In this role, you will**
- Identify requirements by working closely with other Business Operation Analysts and business user representatives and development teams (Applications, IT, etc.) during different stages of a project lifecycle (the requirements and planning, design, development, verification/validation and implementation).
Collaborate in requirements management activities, as necessary, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders within the organization
- Collaborate with technical teams to implement and manage BI reports & analytics for operations group.
- Perform current state analysis to identify gaps between existing capabilities and future state business need, and provide feasibility assessments and options to determine the optimal solution
- Participate in testing the solution to ensure the solution meets functional and non-functional requirements within the organization
Approach projects anticipating problems or risks before they occur, and take proactive measures and communicating issues
- Support and align with Global and Regional projects relating to Systems Rollout, Go-To-Market Strategy, Regulatory Compliance, etc. Participate in proactive team efforts to achieve departmental and company goals
- Assure and follow up on-time delivery of projects, deadlines or solutions
- Comply with all safety policies, practices and procedures. Report all unsafe activities to Manager and/or Human Resources
- Provide support to audit processes and quality management system as required
- Perform other duties as assigned.
**In this role, you’ll need **

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- At least 2 years of experience in business process improvement projects
- Must have good interpersonal skills and the ability to work cross-functionally.
- Ability to focus attention to detail.
- Ability to consistently follow through with projects to completion.
- Ability to perform in a fast-paced, highly customized environment.
- Strong evidence of problem solving, organizational and prioritization skills are essential.
- Must be self-motivated and initiating.
- Strong interpersonal, listening and persuasive communication skills.
- Dynamic, optimistic, accurate, results oriented, hard-working, creative.
- Ability to work without constant supervision.
- Dependable and attention to detail.
- Willingness to learn.
- Good team player.
- Able to flourish in young international company experiencing significant growth (i.e. roll up sleeves approach and able to deal with ambiguity).
**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is **transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did yo