Adobe Campaign Manager/ Specialist

7 days ago

Singapore SAMSUNG SDS ASIA PACIFIC PTE. LTD. Full time

**Job Summary**:
**Responsibilities**:

- Engage in collaboration with globally dispersed teams, including HQ Korea and the Asia Pacific Regional Team (SEAO and its subsidiaries), for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
- Customize and optimize the entire campaign management process, encompassing new campaign requirements, development testing, production execution, and quality control.
- Suggest innovative improvement concepts and assess the viability of fulfilling requests from local teams.
- Ensure adherence to contractual Service Level Agreements while planning, coordinating, and managing campaign tasks in collaboration with the database/technical team, and consistently communicate status updates.
- Demonstrate proficiency in independently completing Adobe campaign classic activities.
- Monitor and track campaign results, promptly resolving issues and escalating status updates to the relevant team.

Document processes and provide training to team members for effective campaign orchestration duties.

**Requirements**:

- Bachelor degree in Information Systems, Business Management, or a related field.
- At least **3 years **of working experience in a relevant field.
- Proficiency in Adobe Campaign Classic, encompassing workflow activities, delivery activities, technical workflows, and user and role administration.
- A fundamental understanding of programming logic is also necessary.
- Strong verbal communication and comprehension skills are a must.
- Working location**:Mapletree Business City, Pasir Panjang. Fully work in office.**
- Experience in the following a big plus:

- Digital Campaign Management tools**:Adobe Campaign Classic V7 or higher**:

- CRM: Digital and Direct Marketing Campaign Management and Orchestration
- Work Queue management software (Jira, Team Track, Workfront, Trello, etc.)
- File management tools (Text Editors, CuteFTP, S3 browser, etc)
- HTML
- JavaScript
- SQL for data analysis
- Client-facing communication and interaction

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