Client Commercial Support Consultant

2 weeks ago


Singapore REVIVO Biosystems Pte. Ltd Full time

REVIVO BioSystems is an innovative and service-oriented startup founded by a team of engineers and biologists, with

many years of experience in biomedical engineering, cell cultures, microfluidics and tissue engineering. The company

is aiming to become the Asian and global leading provider of enabling technologies and services for _ex vivo _and _in_
- vitro _testing of chemicals, ingredients, cosmetic formulations and therapeutics. Our goal is to deliver products and

services with unmatched quality, consistency, reproducibility, and ease-of-use. We are on a fast growing trajectory

and are looking to expand our organization to further support the company’s expansion, and building more

opportunities to make the world a more sustainable and ethical place.

**______________________________________**

The company has started offering consulting services to support clients with their Commercial Claims Strategy. Revivo’s

deep knowhow is of critical guidance when defining strong and differentiated claims, and to design tissue testing

protocols.

We are looking for an experienced and senior individual with commercial claims expertise applied in marketing

plans and based on data insight, in relevant Cosmetics, Nutritional/Nutraceutical and/or Pharmaceutical domains. The

individual has a proven track record in developing commercial strategies and marketing & claims-based

communication plans, and will come onboard as Revivo’s Client Commercial Support Consultant.

This role will be crucial to develop deep and longer term relationships with selected clients. These knowhow-based

consultancy engagements will form the basis for further ambitious & profitable growth, and a new support layer

REVIVO BioSystems is offering its clients. The individual will have a key leadership & relationship position to drive all

business aspects with the client, and the further development of the relationship. The individual will be accountable to

the CBO, and take guidance from the company’s management team.

The CCSC will be accountable for identifying, managing and executing the day-to-day consulting operations of the

organization, and ensure the client’s needs are connected to the internal and partner knowhow of REVIVO BioSystems.

The individual will primarily focus on large corporates and build broad and deep relationships. The consultancy

services can be broadened to smaller size companies once a good service-market-fit is identified.

Furthermore, the CCSC has a highly visible role, and is critical for developing Revivo’s reputation and branding in the

industry. The executional excellence in all aspects of the role enable Revivo to build its trusted position, and foster

relationships that go beyond technical functions into the marketing and commercial organisations of our clients.

**KEY ACCOUNTABILITIES/RESPONSIBILITIES**

**Main duties**
- Engage, convert and retain large Corporate Target Clients by developing and implementing a dynamic

strategy addressing the commercial claims needs.
- Identify and execute consultancy opportunities based on Revivo’s knowhow and regulatory knowledge

among existing clients as a broadening of the engagements with them, and among pipeline opportunities as
- a first mode of engagement.
- Build trusting relationships with clients that enable an empathic engagement with a view on understanding,

supporting and enhancing their commercial strategies in view of stronger claims differentiation. The

knowhow-based consulting is expected to deliver incrementally or disruptively stronger commercial

executions.
- Negotiate consulting contracts and both short & longer term deals, and set contract pricing.
- Define consulting scope, collaboration model, regulatory framework and Revivo internal resourcing

requirements.
- Coordinate the execution of the consultancy scope, attend client meetings where needed, lead all ongoing

reports and delivery updates, and the final (if any) close-out reports.
- Identify testing services and product sales opportunities once the consulting services are being delivered.
- Build Revivo’s industry experience based on client consulting engagements, and leverage key insights to keep

Revivo’s services up to date and meeting key client needs.

**Complimentary duties**
- Support the CBO in developing critical financial targets and drive commercial pipeline growth.
- Identify any consulting skills training needs and coordinate implementation thereof.
- Position REVIVO as a reputable leader in the Cruelty-free organ-on-chip testing industry and develop

activities, partnerships and engagements in support thereof
- Advice and consult the management team on general corporate and business strategic aspects in support of

an ambition growth path for the company.
- Cultivate a strong and effective partnership with the R&D and testing services teams to define a commercial

perspective early in the research and development process
** MINIMUM REQUIREMENTS - E



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